by Abulafia | Wednesday, 29. May, 2024 | AI-generated Summaries, Newsletter
In a world increasingly characterized by technology and artificial intelligence, we’re seeing dramatic shifts in the approach to customer interactions and operational dynamics of the banking sector. AI is not only boosting efficiency but also redefining human... 
by Abulafia | Monday, 27. May, 2024 | AI-generated Summaries, Newsletter
In an era where artificial intelligence (AI) integration is a must, trust issues remain a pervasive and multifaceted problem. A recent article on VentureBeat explores this dilemma, presenting it as a significant roadblock that extends beyond moral issues, impacting... by Abulafia | Friday, 24. May, 2024 | AI-generated Summaries, Newsletter
In an innovative move towards revolutionizing customer service, Amazon Web Services (AWS) has featured a conversation with Prashanth Singh, Chief Operating Officer at LeadSquared, on strategies of deploying Generative AI in omnichannel customer support. Generative AI,... by Abulafia | Friday, 24. May, 2024 | AI-generated Summaries, Newsletter
Tech giant Salesforce’s Einstein AI has taken a big leap in technology with new CoPilot features. Known for being a flagship solution for efficient customer relationship management (CRM), Salesforce Einstein is upping its game with advanced functions providing... by Abulafia | Wednesday, 22. May, 2024 | AI-generated Summaries, Newsletter
AI and machine learning technologies are revolutionizing the world of e-commerce, and the powerhouse behind it is Shopify. The platform is using these tools to collate and analyse data more effectively, improving experiences for both vendors and customers. Sellers can...
