by Abulafia | Friday, 12. May, 2023 | AI-generated Summaries, Newsletter
This article is about how to understand customer sentiment and behavior by focusing on the tone of their language, not just the words they use. It explains that customers’ tones are often overlooked, but understanding them can help businesses provide better service.... by Abulafia | Friday, 12. May, 2023 | AI-generated Summaries, Newsletter
This article discusses the importance of digital marketing in the banking industry. It highlights how banks are using digital channels to reach more customers and create new opportunities for their businesses. Banks must understand their customer’s needs, build trust,... by Abulafia | Friday, 12. May, 2023 | AI-generated Summaries, Newsletter
This article discusses the current state of AI-driven chatbots, such as Bing Bot and Chat GPT. It goes into detail about how these bots work, their shortcomings and potential uses. The article concludes that while they may not be perfect yet, they offer a lot of... by Abulafia | Friday, 12. May, 2023 | AI-generated Summaries, Newsletter
Generative AI is becoming a major part of customer service operations, but it won’t replace human employees. Instead, the technology will enhance their work and allow them to focus on more complex tasks requiring creativity and empathy. At its core, generative AI... by Abulafia | Friday, 12. May, 2023 | AI-generated Summaries, Newsletter
This article is about a conversation with J. Future, the CEO of Radiopod, an artificial intelligence-based financial intelligence platform. It looks at how AI can be used to improve financial decision-making and make banking more accessible for everyone. Anyone...