Tim Cortinovis - Keynote Speaker AI Sales, Future of Sales & Agentic AI

10 Chatbot Providers You Should Know About

The Gist Why we did it. Sifting through hundreds of chatbot providers can be overwhelming, but by compiling a Top 10 list based on high reviews from multiple sites, we’ve made it easier to identify the best ones for both enterprise and small business clients....

Interaction Analytics Helps Improve Coaching/Training

Technology vendors today are bringing customer interaction analytics systems and agent coaching/training systems together to identify problems during interactions and then guide agents in real time to overcome them. Though the systems are still largely separate, they...