Oracle is integrating AI-powered sales agents into its Fusion Cloud Customer Experience platform, marking a step forward in automating customer interactions. These AI agents promise to streamline sales processes by reducing manual tasks and improving data-driven decision-making. The move reflects a broader industry trend toward AI-enhanced sales automation, a development of interest to businesses aiming to boost efficiency and customer engagement.
Read the whole story here: https://www.oracle.com/news/announcement/cx-sales-ai-agents-2025-01-21/.
