Microsoft is doubling down on AI-driven business tools, introducing new AI agents designed to automate sales tasks and challenge Salesforce’s dominance in the customer relationship management space. This move builds on Microsoft’s broader Copilot strategy, embedding AI into enterprise software to streamline workflows. Sales professionals and businesses reliant on CRM systems stand to benefit from greater efficiency, potentially reshaping industry competition.
Read the whole story here: https://www.geekwire.com/2025/microsoft-unveils-ai-agents-for-sales-striking-back-at-salesforce/.
