Microsoft unveils AI agents for sales, striking back

Microsoft is escalating its AI push with new “Copilot” AI agents tailored for sales teams, a clear challenge to Salesforce’s dominance in the customer relationship management market. These AI-powered assistants aim to streamline sales workflows, automate repetitive tasks, and provide real-time insights—potentially reshaping how businesses engage with customers. For enterprises reliant on manual CRM processes, this could mean a major shift in efficiency. Read the whole story here: https://www.geekwire.com/2025/microsoft-unveils-ai-agents-for-sales-striking-back-at-salesforce/.