by Tim Cortinovis | Saturday, 22. March, 2025 | Originals
The AI-driven customer service market is poised for a major transformation through 2030, with tech giants like Microsoft, Google, and IBM shaping industry trends. A new report highlights emerging strategies, case studies, and adoption patterns that could redefine how... by Tim Cortinovis | Saturday, 22. March, 2025 | Originals
AI is reshaping sales, with new data from Salesforce showing a surge in adoption as businesses chase efficiency. Nearly 90% of sales professionals now use AI, up from 57% in 2022, with AI agents handling customer interactions and automating tasks. While AI boosts... by Tim Cortinovis | Saturday, 22. March, 2025 | Originals
Adobe is introducing AI-powered agents to its Experience Cloud, aiming to streamline marketing and customer engagement. These AI agents, designed to automate data analysis and decision-making, cater to enterprises seeking more personalized and efficient interactions... by Tim Cortinovis | Saturday, 22. March, 2025 | Originals
Microsoft is doubling down on AI-driven sales tools, introducing new AI agents designed to automate tasks and enhance team productivity in its Dynamics 365 Sales platform. The company also revealed that over 50,000 organizations now use Copilot across its enterprise... by Tim Cortinovis | Saturday, 22. March, 2025 | Originals
Companies are racing to integrate AI agents into customer service, with Salesforce reporting that 87% of IT leaders see AI agents reducing costs and improving response times. These digital assistants are automating tasks like answering queries and processing...
