Salesforce is reimagining how people interact with AI by introducing AI agents with a human-like interface. These agents, embedded in Sales Cloud and Service Cloud, can complete complex tasks, like closing deals and solving customer issues, with natural language instructions. The move signals a shift from static chatbots to dynamic digital assistants. Businesses looking to streamline workflows and boost productivity will be watching closely.
Read the whole story here: https://www.salesforce.com/news/stories/ai-agents-user-interface/.
