AI, Agents, and the User Interface: How

Salesforce is redefining how people interact with artificial intelligence by introducing AI agents capable of executing multi-step tasks independently. Unlike traditional AI chatbots, these agents go beyond responding to prompts—they act on behalf of users, automating complex workflows with minimal oversight. For businesses, this could mean smoother customer service and more efficient operations. The shift signals a deeper integration of AI into everyday digital interactions, removing friction in how tasks get done. Read the whole story here: https://www.salesforce.com/news/stories/ai-agents-user-interface/.