Microsoft is expanding its AI footprint with new autonomous Copilot agents aimed at sales teams. These AI tools, designed to handle repetitive tasks, assist in deal management and customer engagement, freeing up human workers for higher-value tasks. The move is part of Microsoft’s broader push into enterprise AI, competing with Salesforce and other CRM leaders. As AI adoption grows, these tools could reshape how businesses interact with customers and manage workflows.
Read the whole story here: https://www.cxtoday.com/crm/microsoft-releases-new-ai-agents-for-sales-teams-drops-big-copilot-numbers/.
