As businesses ramp up their use of artificial intelligence, trust in AI-powered sales tools remains a challenge. A new Salesforce report reveals that while 86% of sales professionals use or plan to use AI, only 48% fully trust the technology. AI-driven chatbots and virtual assistants are gaining traction, with 54% of sellers relying on them for customer interactions. The findings highlight a growing reliance on AI but underscore persistent concerns about accuracy and data security.
Read the whole story here: https://www.salesforce.com/news/stories/sales-ai-statistics-2024/.
