Microsoft is expanding AI-driven sales tools with new autonomous agents designed to streamline workflows and boost productivity. These AI agents can execute tasks like following up with customers and updating records without human intervention, making them a significant leap in sales automation. Microsoft also reported that Copilot, its broader AI assistant, is gaining traction, with over 70% of users reporting increased productivity. These innovations are particularly relevant for enterprises looking to enhance sales efficiency and reduce administrative burdens. As competition in AI-powered workplace automation intensifies, Microsoft’s advancements signal a broader shift toward integrated AI in corporate environments.
Read the whole story here: https://www.cxtoday.com/crm/microsoft-releases-new-ai-agents-for-sales-teams-drops-big-copilot-numbers/.
