92% of Sales and Service Pros Agree AI-L

Businesses are betting big on AI agents, small autonomous programs that handle tasks like customer service, scheduling, and data management. A Salesforce report reveals that 86% of senior IT leaders expect AI agents to take on more work over the next five years. Despite enthusiasm, concerns linger over security and accuracy. Companies are racing to upskill employees while balancing efficiency with trust. Read the whole story here: https://www.salesforce.com/news/stories/ai-agents-statistics/.