AI is reshaping sales, with new data from Salesforce showing a surge in adoption as businesses chase efficiency. Nearly 90% of sales professionals now use AI, up from 57% in 2022, with AI agents handling customer interactions and automating tasks. While AI boosts productivity, concerns over accuracy remain. Companies aim to strike a balance between innovation and reliability as they scale AI across operations.
Read the whole story here: https://www.salesforce.com/news/stories/sales-ai-statistics-2024/.