Microsoft has introduced AI-powered sales agents, directly challenging Salesforce in the competitive enterprise software market. The move underscores Microsoft’s broader AI strategy, integrating machine learning into business applications to automate tasks and enhance productivity. With AI reshaping the sales industry, the development is significant for enterprises relying on CRM tools to streamline operations and improve customer engagement. Read the whole story here: https://www.geekwire.com/2025/microsoft-unveils-ai-agents-for-sales-striking-back-at-salesforce/.