Microsoft is introducing an AI-powered sales agent designed to automate tasks such as responding to customer inquiries and generating leads for businesses. This move expands its Copilot AI initiative beyond productivity tools and into sales automation, an area where AI-driven efficiencies could reshape customer interactions. For sales teams, the technology promises to streamline operations, potentially increasing conversion rates and reducing workloads. Read the whole story here: https://www.ciodive.com/news/microsoft-sales-ai-agent-copilot/741552/.