Microsoft is expanding its AI-powered sales tools with new “AI agents” designed to automate routine CRM tasks and improve sales efficiency. The company also revealed that organizations using its Copilot features have seen strong adoption, with 70% of users reporting productivity gains. The move reflects a broader push to integrate AI into sales workflows, benefiting teams looking to streamline customer interactions and data management. Read the whole story here: https://www.cxtoday.com/crm/microsoft-releases-new-ai-agents-for-sales-teams-drops-big-copilot-numbers/.