The AI-driven customer service market is poised for a major transformation through 2030, with tech giants like Microsoft, Google, and IBM shaping industry trends. A new report highlights emerging strategies, case studies, and adoption patterns that could redefine how businesses interact with consumers. With automation and AI-powered agents becoming central to customer engagement, this evolution is critical for enterprises seeking efficiency and scalability. Read the whole story here: https://www.globenewswire.com/news-release/2025/03/07/3038782/28124/en/AI-in-Customer-Service-Market-Report-2025-2030-Case-Studies-Emerging-Trends-Leading-Strategies-of-Microsoft-IBM-Google-AWS-Salesforce-More.html.