The AI-driven customer service market is set for major expansion, with industry leaders like Microsoft, IBM, Google, AWS, and Salesforce investing heavily in automation and machine learning. A new report highlights how AI is reshaping customer interactions, reducing costs, and boosting efficiency. As businesses compete to enhance support experiences, financial and tech sectors stand to benefit most from these advancements.
Read the whole story here: https://www.globenewswire.com/news-release/2025/03/07/3038782/28124/en/AI-in-Customer-Service-Market-Report-2025-2030-Case-Studies-Emerging-Trends-Leading-Strategies-of-Microsoft-IBM-Google-AWS-Salesforce-More.html.