The latest market report on AI in customer service highlights the growing role of AI-driven automation in handling consumer inquiries. Tech giants like Microsoft, IBM, Google, AWS, and Salesforce are doubling down on AI-powered solutions, reshaping how companies interact with customers. As businesses seek efficiency and personalized support, AI’s role in customer engagement is becoming indispensable, influencing industries from retail to finance. Read the whole story here: https://www.globenewswire.com/news-release/2025/03/07/3038782/28124/en/AI-in-Customer-Service-Market-Report-2025-2030-Case-Studies-Emerging-Trends-Leading-Strategies-of-Microsoft-IBM-Google-AWS-Salesforce-More.html.