Summary. Companies are increasingly aware that their customers and society in general expect businesess to adopt and work towards social and environmental objectives as well as the traditional financial ones. This involves not only… In August 2019, the U.S. Business Roundtable, the leading gathering for Fortune 500 CEOs, stated that “each of our stakeholders is essential. We commit to deliver value to all of them, for the future success of our companies, our communities and our country.” This re-orientation […]

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Why understanding customer data remain a critical need for 2021 and beyond
Why understanding customer data remain a critical need for 2021 and beyond

(Image credit: Shutterstock / Gorodenkoff) We are dealing with an incredible set of “firsts.” Covid-19 has been a massive catalyst...

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