Everyone would agree, an enormous user base is the key to acing cutthroat competition. But for telecom players, managing the back-office processes involved in acquiring and attending to the huge customer base has also become enormously difficult. Ever-increasing demand for seamless connectivity, customized solutions, round-the-clock customer service, skyrocketing levels of data to be handled – all have burdened the telecom sector. This is where RPA in telecom comes in the picture. RPA allows telecom industries to automate different tasks […]

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